Extra Space Storage - 7540 - Roslyn Heights - Jane St

Lior Solaimani

Carolina was incredible. She made the process effortless, answered all of my questions and is the reason I am keeping my two units at the Roslyn location! She deserves all of the recognition. The facility is clean and well kept.

s hunter

I had a wonderful experience this afternoon at the Extra Space facility in Roslyn Heights. Carolina, the assistant manager, was very knowledgeable and professional. More importantly, she was patient in answering the many questions I had regarding payment options, as well as showing me all units available suitable for my personal needs. I selected a unit and completed the leasing process with no hassles ! An all around pleasant transaction. I highly recommend this facility and kudos to Carolina !

John F

January 9, 2026

I had a few family members recommend me this storage facility since they live in town, and have previously rented here with Jen and James. They told me the staff were very friendly and helpful. When I went to check out the store (since I couldn’t figure out how to rent online, and I was stuck between unit sizes) the three times I went over to the office, it was closed during business hours. That’s fine maybe I catch them during lunch, even though I went during different times, maybe it’s just my luck. I was finally able to check the facility out, but I was met with a really condescending attitude from Carolina when I mentioned how this was my third time trying to get a hold of the office (not to mention my calls were never answered back). The attitude just continued on while I was trying to figure everything out, which left me really frustrated and unwelcome. I just took my business up to public storage. Which is a little farther but I feel more confident and comfortable renting over there. Definitely recommend Oscar over there!

Deirdra Lindo

Carolina was amazing! She was so patient and efficient! She took her time with showing us options and explaining everything. Thank you so much for your help and professionalism! You're great!

RAY LAVA

This place is the best!! Price, customer service, cleanliness, location! Mark was awesome providing me with exceptional customer service. Taking his time going over different units and pricing. He was able to find me a unit right next to my current one at a great rate. Everyone there was very helpful. The district manager needs to give these guys a big raise! Awesome thank you guys for making a crappy day of moving that better for my family..