Extra Space Storage - 4258 - Rochester - Buffalo Rd

Catherine Hinds

Jeremey was so helpful before and during the time I used this facility. I needed multiple units to store items during a project and he helped me figure out the most cost effective and convenient way to go about the project. He helped me select units that were near to each other to make loading and unloading more efficient and was always responsive to any questions we had. The location is clean on the interior and exterior. I've seen Jeremey personally picking up after careless people so the exterior wasn't a mess or hazzard for others. The exterior keypads are all functioning and I always met the building secured. The codes work easily and are easy to locate in the app. I would definitely recommend this location whether looking for storage for a personal or corporate project.

Denise Garries

This was my first time ever renting a storage unit, and I couldn’t have asked for a better experience! Eric was extremely kind, professional, and patient. He took the time to walk me through everything step-by-step and made the whole process super easy. He was very accommodating and answered all my questions without hesitation. It’s rare to find such great customer service these days, but Eric definitely went above and beyond. I truly appreciate his help and highly recommend this location to anyone looking for a storage unit!

Donna Ragone

So far my experience has been great. Secured a unit over the phone. Spoke with very polite and friendly people. Easy account set up. Hopefully my experience with them will continue to be this pleasant!!

Nadine G

I started the reservation process online then went in office where Eric quickly and efficiently showed me a unit and got me all set up! Facility is clean and in a good location. Eric was awesome and very personable. Even helped me with the very convenient app! I recommend this facility to anyone who needs storage.

Adrian Buisch

The new store manager Jeremy went above and beyond to help me out in a time of need he should be committed for his excellent customer service skills and problem-solving skills at the same time. Kudos to you, Jeremy. I will always recommend this place for those that need storage help in their everyday life.