Extra Space Storage - 3020 - Williamsville - Main Street

Sandra Arianna

Heather is the bomb! We have known her since 2020 and it has been a joy working with her / storing our items here! She has always gone above and beyond, is so kind and helpful! Wonderfully run facility and nicely taken care of as well! Would definitely reccomend!

Shaianne Peters

John was very helpful and considerate to our needs and tried to find us the best deal. He walked us through the facility and provided all the information we could need and ask for. Heather was equally friendly and eager to help.

Joe Oca

The absolute best Storage Unit in all of Buffalo, NY and honestly NY in general. Heather is an amazing leader and her team is amazing. Always there to help and always are so responsive, truly all you can ask for and more for a storage unit and a management staff! Thank you for your support over the years and everyone please dont think twice about choosing this unit over anywhere else in Buffalo, NY!

Robert Smuller

February 28, 2026

The employees are extremely rude and my best friend suspects them of stealing from him because they readily admit that they will go into your unit without your permission or knowledge. There is a reason they are getting sued out of New York City for predator pricing they give you a good deal for 3 months and then they Jack the price and I don't know how they keep their five-star rating because myself and a lot of other people I know have given them one star do not rent from them

Kevin Wawro

Heather & her facility are phenomenal! I couldn’t say it any louder.. Great customer service, Big entrance ways for trucking & items go into the buildings like a breeze thanks to the automatic doors! They also have plenty of 4 wheel carts to help make your transition smooth.. My moving service helps clients often moving in/out of their property and I’ll tell ya what- This place is NEVER a hassle.. and I deal with a lot of places!