Extra Space Storage - 6812 - Charlotte - Sam Neely Rd

Michael

Clean, safe, and well maintained facility. The guy up front, Cody, is also very professional, and provides great customer service every time I’ve interacted with him.

Mike Nugent

Sam Neeley Extra Space's Coty is an amaIng asset for Extra Space! He, consistently, cares about the clients. Always takes time to work with his clients! Solution oriented, knowledgeable and friendly, Coty is a keeper. Upper management material that could rub off on front liners. The Coty way should be taught to new and existing staff!

Catherine Newton

My experience has been very good. Cody and Jazz provide excellent customer service! It's been nice doing business with Extra Space Storage. Jerry is calm and pleasant. It was nice talking with him today. 9/16/25

Nathan Roudabush

Cody was amazing. He was able to help resolve and address any issue when storing my boat. He was quick to react and give an explanation throughout the process.

carolina rideons

Outstanding customer service! From the moment, I walked into the front office area and was greeted extremely friendly and professionally by Cody along with another young lady that was working at the desk. Cody took the time to explain the entire process in detail. I I am 62 years old and have rented from public storage and other Storage facilities in the past and by far this was the best experience I have ever had. Cody walked me through the facility and also helped me get set up with the app on my phone. You have my business now and for life anytime I need a storage rental space! Thank you, and keep up the excellent work! Regards, Jim W.