Public Storage - Charlotte - 2130 Cambridge Beltway Drive

Thea Headley

Marilynn was so helpful even when I was stressed she remained calm, helped me get in my unit. Helped me move things into my unit. Best service I’ve ever received. Thank you

Lauren Rogers

November 8, 2025

Marilyn is absolutely horrible. Don’t rent here. If I could leave less than one star I would've. The worst person to have in customer service , hardly ever there and when she is it’s like she might as well have not been there especially if she’s going to leave by 12. The place is dirty and there are no carts to transport your things. Save your time , money and energy.

Ash Brown

November 22, 2025

Beware and don’t rent here. I came here on a Saturday afternoon around 12 front door lock and no one in office called multiple times no answer. 2 hrs later the property manager called she lied and claim she was there and was cleaning the hallways . I told her o don’t see no cars she said oh my son have my vehicle if you were here like youn said why haven’t you came and try to assist me. I hung up on her of course she did not try to call back and still haven’t scene her appearance. I lost my storage key and no one to assist to remove was told to wait on Tuesday. Also for me to come out of pocket for a locksmith which is ridiculous. The amount of money every month is not worth it. Can’t even use the bathroom or anything. Any other unit would have preparation for common issues like this which is unacceptable . Also no matter what day in the month you rent . Payments are due on the 1st . I moved on the 12th and was generated a monthly charge without even having service for a month. They will add so many fees quick but can’t help with any customer concerns Never again

Mia Nance

Marilynn was very helpful in help me when I can't get into my storage unit at 9400 s tryon thank for all you did

Sierra Davis

Marilynn is ABSOLUTELY FANTASTIC!!! She deserves a raise!!!! She was so kind to help me at another location!!! Thank you so much Ms Marilynn!!!