Extra Space Storage - 7699 - Durham - Lambeth Cir

Jay Janger

I had a great experience with Extra Space Storage. Joan was incredibly helpful from start to finish—she guided me in selecting the right unit for my needs and made the whole process easy and stress-free. When it came time to renew, she went above and beyond to help me secure a competitive rate. Friendly, professional service like this is hard to find, and I truly appreciate her assistance. Highly recommended!

Diana J

I can honestly say I really love this facility. My son attends college close by and I needed a facility that was close, safe and affordable. I stumbled upon this one based on the reviews, and happy it worked out that way. This facility is clean and very accessible. The people at the front desk and on the on the phone are courteous and very friendly. I loved talking to Joan who was very helpful in adding my son’s roommate to the storage unit as well as being there to make sure everything went smoothly when I had to extend the use of the unit. My son has a few more years here and I will be sure to only use this facility for those remaining years. No second guessing if you have doubts, this is the storage facility to use! Extra bonus: They have an app where you can access everything related to your unit!

Kirby Varnadoe-Russ

Hands down the most wonderful customer service. More of that of a 4 star hotel than a storage facility! Joan always goes above and beyond to make sure I'm taken care of, and everyone who works there is so kind and patient and wonderful - you can tell they really care about their jobs. I love that they care a lot about security - they check each lock every night and call you if your unit isn't properly locked - amazing! Thanks for making this such a great experience. I was recommended to you by a friend, and I will recommend you to everyone I know!

Mohammed Bayahya

I had a wonderful experience thanks to Pamela West. She was incredibly kind and patient in helping me find the best storage option for my needs. Her customer service truly went above and beyond. Thank you so much, Pamela!

Gregory Morris

The facility is convenient to both Chapel Hill and Durham. It is extremely clean, well maintained, and well lighted. We were particularly happy about the trundle carts available in the lobby for moving everything from boxes to furniture. They were sturdy and in good repair. The common hallways and storage unit were well maintained and airy. The facility manager, Joan, was courteous and responsive. Even after we moved in, and had a problem with the billing, she worked quickly to resolve the situation.