Compass Self Storage - Compass Self Storage - Wilmer Ct (364)

Jay

November 3, 2025

Over the 2-3 years I stored here, I received a LARGE price increase every 4-6 months. Market trends don’t increase that much nor that often. Only use this place for SHORT term storage. there was several property managers. All were great, but turnover rate is suspicious.

Colleen Reilly

October 5, 2025

I was there for 5 and 1/2 years I started out at $135 a month. This last August they raised my bill to 344 a month which is as much as a car payment which was 10x12 unit it did not have heat or air conditioner. I decided it was time for me to go to take my business elsewhere. They don't even provide a dumpster they told me they charged me $150 for a dumpster they're very greedy company. When you're a loyal customer they treat you like crap. Their customer service is the worst ever no one is ever in the office to answer their phones but they were quick to get on you if you were a day late on your payment. I even reserved a U-Haul from their company the day I go to get it it was broke down they didn't even call to let me know so I could make other arrangements. Told me it was U-Hauls fault but I made the reservations with them. Not a very good company at all.

Guess Who???

Christopher was very helpful with getting us set up with our new storage facility. We just moved to the area and had alot if extra junk. We are finally secure with a great place!!

Chelsea Sneddon

I have been so happy with my rental experience here! I have been using this facility for about a year and a half, and during that time have added additional units because I’m so satisfied! Matthew, the manager, has gone above and beyond to help me when needed. He’s polite, responsive, and follows through when he says he’ll do something. I use my unit for business storage and the process to receive deliveries without being on site has been so convenient!

Sabrina McCluskey

February 2, 2026

Your lunken location is terrible! Took two weeks to get a return phone call about renting another locker. I have had other issues with getting my autopay set up and it takes forever to get someone to call me to pay my bill. I had movers go to one of my lockers and your staff put a block on the until so they couldn't get on, even through I was persistently trying to pay my bill!!!!!