Extra Space Storage - 3273 - Cincinnati - Robertson Ave

Laura Henry

Extra Space Storage was perfect for what my family needed! We were moving from Columbus to Cincinnati and every time we came down to look at houses, we would drop off items at the storage unit. It was very clean. When I first checked in and when I last checked out, the staff were helpful. Other than that, you just come and go on your own and I never had any issues. Would definitely use again.

Allison Jamnik

May 28, 2026

Would have given 5 for the staff at the facility and phone but… The personnel at this location were wonderful. Everyone I spoke with on the phone and every employee I interacted with onsite was kind, helpful, and professional during a really stressful move. The facility itself was clean and easy to access. My only disappointment was with the corporate policy regarding prorating. I moved out with almost the entire month left on my unit, which meant it could have been rented again, but I was still unable to receive any prorated refund. That part was frustrating.

Rachel Lamb

Great property manager! Lee is happy, helpful and welcoming. We've always have a wonderful experience working with her for our storage needs.

Mike O'Brian

Was getting a delivery of furniture there on my "move-in" day and the couch couldn't make the angle to get into the unit. Devin was quick to move me to another unit (larger) right away and are planning to help me find something more my size should it open up soon.

Josh Meece

Lee is the manager of my storage unit and Lee is AMAZING. Lee shoveled snow out of the way of my storage unit so I could get into it. Lee is so friendly and is always willing to help me with anything I need!