Public Storage - Dayton - 2120 Harshman Road

Easy to get to, close, convenient and secure. Check in was efficient and friendly.

Needs more staff. They are overworking good people

Well i originally was very happy with my experience. But then had to be at a certain somewhere and had to be at that somewhere at a certain time...I'm sure allot of people have to do the same thing like me to pay their books to....well to my disbelief after coming to the storage yard the night before and feeling secure enough to leave my tools there for the night so i didn't have them in my truck i needed to get them on a Sat. morning only to not be aloud into the yard because on my dirt first night i stayed in to late..first let me say that it was impossible to get anyone on the phone during this emergency..i sat out front for over an hour and at 931 am someone finally came from the back of the office and i believe they seen me out there the whole time judging from their not being surprised i was out there and already knew the problem..i got locked out within my first 24 hours of having the unit!!! So i lost a customer that day because i was late..i understand rules and i accept that i made a mistake but to be looked at as I'm telling someone that i wasn't told and they just look at me say oh i told you was even more of an insult...I'm just going to say that im feeling as though i made a mistake moving from the previous company i used...no i don't think is be making any recommendations right now sorry.