Extra Space Storage - 0368 - Mentor - Mentor Ave

Amanda Ratcliffe

Amber made this experience so easy. I called with questions and she was so sweet in answering my questions thoroughly. I went online to book the storage unit, and made a mistake. When I popped into the office, Amber was once again fantastic in making adjustments for the experience to go smoother. I highly recommend this location.

Olivia Hanks

March 31, 2026

We had no issues with this space. We rented in January. The unit was clean and the sign up process was easy. We just got a notice in the mail that our rate is going from $124/month to $210/month…they stated the rate was subject to change when we signed up, but to go up almost 70% is insane. It’s certainly inconvenient to move all of the stuff you put in storage and I’m sure they bank on that to get away with this outrageous price increase. We will be moving storage spaces after this. A small increase, fine. Almost 70% is diabolical. They also give you a discount for a five star rating so be weary of reviews.

Macayla Mahoney

It was very accommodating and an easy process. Started online and was able to get in and get out. Amber was great at explaining everything to me!

Amy Morales

Amber was a absolute dream to work with. It was a quick in and out. All questions were answered and I know my Items are secure at Extra space.

B Ski

Heidi, (mgt.) at Mentor oh location really helped me get my application done was absolutely painless and quick to get the rental done and paid for it pays to have excellent people on staff rather than a phone service or worse an automated system.