Independence Street Storage

Grayceson-Mckenzie Walker- Hocker

March 30, 2025

I never had a problem with them until now. I started cleaning out unit in early March I couldn't really afford it any longer, my m and the guy were talking and he told my mom when we were completely out of the unit to let him know. I get a email that I left it trashed, i didn't leave it trashed I wasn't finished cleaning it out. When I was cleaning my unit I found many mouse dropping, and mouse pee all over my things, i never had a mouse before in my life. When I put my stuff in storage there was no mouse droppings and when I came to clean it out that's when I found mouse droppings, nasty I had to throw over 90%of my items away because of it. Also they claim that they give everyone a 30 notice when rent it gonna go up no they don't I counted the days it wasn't 30 days it was 24 days.

Phyllis Ford

Thanks so much for all the help, encouragement, and eventually help finding valuable information about the items I personally did not store there, but had to take care of for a deceased relative.

Bert

These folks were great to me...fast convient....and the prices are resemble..property has cameras and a police station directly across the street also..just saying

JoAnna Rodrigues

Max was so helpful and professional. Max you are so caring and sweet in a very hard time for me.

Justin Pichon

Bought a couple storage lockers here. Manager on duty was awesome and very helpful. We got real close to having both of them cleared out and he stayed a few mins late to allow us to finish. Thank you! Much appreciated!