LocalStorage Transfer

p1nk nova

My spouse and I have been using local storage Hermitage for over 5 years. We started off with a smaller unit and eventually moved to the larger 10x20. The units are always clean and well maintained, the property is gated which eases your worries, the grounds are well kept and the people are super friendly. We would have continued to use them forever but we just purchased a home and have more storage than what we know to do with. Highly recommend!

Celeste Matvey

Had an issue with the part of the door that has to slide closed on my first unit and they gave me a new one right away. Had an issue with my lock which was a little annoying. I emailed about some really large pot holes at the exit and they were filled the very next day.

Rahnada Miller

November 1, 2025

For two days, we tried to contact them. No response finally get an email right before they close. Absolutely ridiculous and unprofessional. They text my mother and told her to call asap, she calls and No one answers the phone. No one answers emails. No one contacts you back. I have sent numerous emails. I have left numerous voicemails. I have called over 40 times no one calls back. No one responds. Because of these people, I am out hundreds of dollars for a U-Haul I rented to unload my mother’s storage unit. Do you think they care NO. Sickening.

Kenneth Splitstone

May 20, 2026

Terrible company. They will take your money online and never call you or answer the phone to get your entry code.

Darlene Raiti

September 5, 2024

Rented a unit because we were having an event next door and it would be easy to get our items and then store them after the event. Call and e mailed with a request to be able to get into unit a little later that day past the closing time. The phone call and the e mail both were responded with we will forward this request to a supervisor and they will call or email you in a few days. Not once did anyone respond. I also notified them by email that I vacated and they responded and then two weeks later notified me that my payment was due. Terrible customer service. Will find something else the next time I need storage.