B & H Self Storage

Hunter Ayers

I had a great experience with this B&H storage facility and would highly recommend it to anyone in need of extra space. From the beginning, Sissy and the staff was incredibly helpful and made the entire process simple and stress-free. They took the time to clearly explain all the pricing, fees, and what I was paying for, so there were no surprises or miscommunication. I really appreciated how transparent they were. They also made sure I was aware of all the available deals and pricing options, which helped me find something that fit my budget. When the unit size I originally wanted wasn’t available, they went out of their way to accommodate me by offering a slightly larger unit at a reasonable price. That level of flexibility and customer service really stood out. Overall, they were professional, adaptable, and affordable. It’s a great place with a team that genuinely cares about helping customers find the right solution.

Sarah

I was a little stressed going into the whole storage process, but from the start, Sophia and Missy made everything feel easy. They were both super friendly and just… real. Not pushy, not scripted—just genuinely helpful. Sophia took the time to walk me through everything and made sure I understood my options without overwhelming me or making me feel like I had to choose this place if it wasn’t for me. Missy was just as great—very welcoming and quick to help with anything I needed. You can tell they actually care about people, not just getting them in and out. The facility itself also gave me a lot of peace of mind. It’s really clean and you can tell they stay on top of it. The cameras everywhere were a big plus for me—I feel a lot better knowing my stuff is being monitored and safe. Overall, it just felt like a place I could trust, which isn’t always easy to find with storage units. Between the security and the genuinely kind customer service from Sophia and Missy, I’d definitely recommend this place to anyone looking for storage without the stress.

Simmie Moore

I’ve been a long-term client of B & H Storage and have rented multiple units over the years, which gives me a strong basis for comparison. The facility is consistently clean, secure, and very well maintained. The current manager, Missy, is exceptional—professional, responsive, and genuinely attentive. It makes a real difference. My experience has been uniformly positive over a long period of time. I highly recommend them.

Reese Washington

Life changes quickly, and the uncertainty that comes with major decisions can often feel overwhelming. Thankfully, every question and concern I had was answered with patience, professionalism, and genuine care. I had the pleasure of working with Sophie, whose exceptional customer service truly stood out. From the very beginning, it was evident that she was both highly knowledgeable and incredibly attentive. She took the time to thoroughly explain my options, ensuring I felt confident, and informed. In today’s fast-paced world, it is refreshing to encounter someone so dedicated, compassionate, and committed to helping others. Sophie’s professionalism and willingness to go above and beyond made a lasting impression on me. Knowing that my processions would be secure gave me tremendous peace of mind during such an important milestone.

Thomas Brooks

Aiken’s location is a high quality facility operated by an easy going yet professional staff. My questions and concerns are always listened to and addressed respectfully and resolved promptly. The rates are amazing for climate controlled units. I’m very confident my property is secure and remains in the same condition I left it in. Going on two decades of moving in and out of several states, B&H is the best self storage businesses by far that I have entrusted to care for my belongings while residing more than four thousand miles away. They are good people that will treat you and your property right.