Public Storage - Columbia - 401 Buckner Road

I have never rented a storage unit before. I rented this one online. I asked if it was inside, to which the answer was yes. It was inside, but inside a dingy building hallway with no light. I guess I should’ve asked if it was climate controlled. The actual storage unit was disappointing, as well. First thing I did after opening the door was to kill a roach. Luckily, I had taken some bug spray with me to spray it before taking anything inside. While taking my things inside, I ran into multiple spider webs. I would have thought that if it was being rented out that an employee would’ve at least knocked down spider webs and blown the dust and dirt out of the space. Maybe I was expecting too much? Thinking I should’ve paid more and gotten a cleaner space. Hope I don’t have to have it more than one month!

The online price did not include insurance costs and lock/key costs, but the final price was still affordable. The employee was very helpful and getting access to my unit was easy. I started moving stuff into my unit less than an hour after arriving. The unit was a bit dirty with some wrappers on the floor and cobwebs and there were some spiders.

Jennifer was awesome. She has a great personality and she was very professional. If you need a storage company please come to this one because the staff is awesome. Jennifer deserves a raise