MyPlace Self Storage - Fort Mill

Erin Palmer

January 26, 2026

0/10 would recommend this facility. Do not rent a space from here. We had more than $3,000 of equipment, tools, and personal items stolen from here in January of 2026. Calling customer service left us with an automated message and we could not speak to a real person. (This was on a Monday afternoon during “regular” business hours.) We have left several messages with no reply. We have used the “live chat” function on their website but it does not connect to a human, and I again spoke to an automated service. We will be moving our items as soon as the case with York County Sheriff’s office is closed.

Jason Varela

Very proactive even in the initial booking process, returned my calls when I was having some difficulty completing E sign documents. The unit was clean, easy to access and reasonably priced .overall good service I would say

Roe Pittman

September 27, 2025

Do NOT use My place self storage. They had us down under a different unit #. For 14 months we had paid for our unit, until one day we went and eve thing was gone. I can get over all the furniture & exoesive items, it’s the last 30 years of Christmas decoration that were hand made by child, & my great grandma & decades of photo albums. I’m so sad & I can’t get anyone from self storage to help me. I just want to know what happened. Maybe I can still get my priceless items back, if they sold unit as abandoned (only it wasn’t, they had the wrong unit #) I have gone down rabbit holes looking for any of our items for sale on every place I can. I am going to make a police report next since no one will even call us back. Maybe channel nine news, civil attorney. I just want to know, maybe whoever bought it, still has my personal, priceless items. That all I care about at this point. I don’t want to this happen to anyone else.

HillbillyT

April 26, 2021

Rented a unit, couldn't access it due to an existing lock. Called an automated customer assistance number multiple times only to be put on hold with no one to actually talk to. Good thing the 1st month is free, plus a $15 charge. Also, I've been to this facility twice and didn't need a gate code because the gate was open each time. Not very secure, I can see how campers and vehicles can be easily stolen from this location.

Tony Brown

March 16, 2025

Edit: they finally took care of my issues but they do make it difficult to cancel your unit. It would get 4 stars but they keep raising the prices significantly. 2 price raises in less than 2 years.