Storage Rentals of America - Summerville - Old Trolley Rd

April Williams

The rental process was simple and fast. The facility is clean and I feel it is safe. Sandy was great to work with. She is kind and patient as I had many questions. Sandy made sure I had the best size unit for my needs. I highly recommend this location for any storage needs you may have.

Cecil Turner III

I would like to recognize the outstanding job of this storage facility manager ms sandy does every day. She is very professional, knowledgeable, and always willing to help customers with any questions or concerns. The facility is consistently clean, well-maintained, and secure, which reflects their dedication and attention to detail. What stands out most is her excellent customer service. She treats everyone with respect, respond quickly to issues, and go above and beyond to ensure customers have a positive experience. Her strong leadership and commitment to the facility make a noticeable difference and create a welcoming environment for both customers and staff. I highly recommend this site and ms sandy.

Natalie Schwieger

May 23, 2026

This storage facility is not up to code. There are no lights. The manager is unresponsive and unreachable. No one is ever in the office. I believe the entire facility is without power and that’s why the gate is permanently open. Also there are people living there as I was leaving. There were no other cars there, but there is a man obviously living there. I’ve seen three people now that look like they’re living in the facility. There’s garbage everywhere. It’s a mess. it’s also infested with rats. I’ve seen rats at this facility. Spiders and bugs too. It needs to be condemned. I’ve called many times to try to get the power turned back on in my unit so I can see to move out. The power has been out for a couple of months and no one will fix it. My unit is down the hallway so I had to bring lots of flashlights to move my stuff. The entire place smells like something died. I would not rent here and my price for my unit just kept going up. This rental place was good when it was owned by ExtraSpace storage, but it has been sold to this company and now it is horrible. I highly recommend not renting here. I had to move out for all these reasons. It’s unsafe and unsanitary.

Pamela Turner

Sandy was extremely knowledgeable, courteous and helpful. She must be new to company because don’t remember speaking with her before. She is an asset to this company with her extensive knowledge and experience.

3rd Coast

I rented two different size storage units at different periods of time from Life Storage in the last 5 years and would definitely go back if I had need for storage again in the future. I think their prices are reasonable and their service is friendly. Update after move out. I had some items stolen from my storage unit. I didn't notice on the day I moved out that the items were missing because I was in a hurry to prevent paying the next month's rent and the locks were not cut or otherwise disturbed at the door entrance and only a few items were missing. At first I couldn't figure out how someone got into my storage unit without breaking the locks and then why did they take some items and not other valuable items? After evaluation I think someone small was able to get in through the air gap between the wall and the ceiling since it appears the gap might be 10 inches, plus the metal roof might flex a bit. Also all items that were taken were less than this 10-in dimension while many more valuable items that were larger were not taken. I had about $500 to $700 worth of items stolen. If you are renting at this location or even at a different location pay particular attention to the air gap above the wall. The air gap should only be enough room for air, not a person! In the photo of the gap you can estimate the size of the joist between the wall and the roof based on the two inch dimension of the 2x4. The 2x4 plus the joist appears to be about 10 inches even though the people who run Life Storage measured it as 8 inches. Even 8 inches is too much of a gap. I think the thieves are customers and have a storage unit somewhere in the facility and likely use a ladder that they keep in their storage unit to assist in the theivery.