Five Star Storage - 6001 S Sundowner Ave

Heather W

5 Stars In a world where nothing is simple, thank you for making it just that. From start to finish, everything about my experience here was smooth and stress-free. The staff was friendly, professional, and genuinely cared about helping me find the right unit for my needs. The facility itself is spotless, secure, and easy to access — everything you want when trusting someone with your belongings. The check-out process was quick and efficient, with no hidden surprises or hassle. It’s rare these days to find a business that gets every detail right, but this one does. If you need storage in Sioux Falls, this is the place to go!

Dan Bratten

The unit I got was very clean. Plenty of space between my unit amd the one opposite of mine, so a moving van has no problem.

John Jones

September 5, 2025

I've been renting the same place for years. Since 5 Star took over, service is bad. They imposed new hours, then their clocks were set to eastern time, so I couldn't access my unit after 7:00 pm. The condition of the asphalt is bad. Lots of potholes. Each month, my payment is rejected, but whenever I update my payment method, it too is rejected. There are no actual humans to assist you. I have left multiple messages via phone and messenger. Days later I might receive a return message during my work day which I may or may not be able to answer. I fight this every month. Now they're increasing rates, which I understand, but service is going down while costs are going up. Bad/nonexistent customer service. I can't find a more convenient location for me though, so it is hard to leave.

Emily

I've only been renting from Five Star for just over 3 months, and I can't imagine going anywhere else! Renting the unit online was a breeze, and their facilities are always clean. The last time we were there, we met Tyler, who was working hard on site in the heat, but he still made it a point to introduce himself and offer his assistance for anything. He's an asset to your company!

Sarah Steffen

Easy to complete online and get quick access to storage unit that was clean.