Extra Space Storage - 6277 - Chattanooga - Ashland Terrace

Becky

July 6, 2026

This specific location is excellent in terms of cleanliness and the customer service level. Your associate, Wes, provides exceptional understanding, communication, and honest heart to his job and I hope your company recognizes him. He deserves 5 stars if I could just rank him. Your company though, isn't good in terms of how you jack up prices a lot when a person has been there awhile. You need to re-evaluate the business side of that aspect. That's why I didn't give and overall 5 stars.

Dai Mechelle

I had an excellent experience working with Wes at Extra Space Storage. From the moment I arrived, he was professional, knowledgeable, and genuinely committed to providing outstanding customer service. He took the time to answer all of my questions, explain my options clearly, and ensure I found the right storage solution for my needs. Wes made the entire process smooth, efficient, and stress-free. His attention to detail, friendly attitude, and willingness to go above and beyond truly set him apart. It’s refreshing to work with someone who takes such pride in helping customers. If you’re looking for a storage facility with exceptional service, I highly recommend asking for Wes. He made a great impression and is a tremendous asset to Extra Space Storage. — Marlo Drake

Coleman Young

Overall great experience and good price! Wesley was extremely helpful and answered all of my questions. Excellent customer service and attention to detail! Would use again... 10/10 😁👍

Bobbi Fridley

We were looking for a place that was convenient and well accessible. Wesley told us about a unit they had and helped us get into it without any hassle and provided the best experience you could ever receive during a process that can otherwise be stressful & hectic. We definitely recommend him above and beyond any others. Very prompt, curious, and outstanding customer service!! Thank you Wesley

Kevin Crow

Wesley was very helpful. He listened to what I needed, showed me some options and explained things very clearly. This place is definitely well kept, clean and secure.