Extra Space Storage - 0382 - Collierville - W Poplar Ave

Daniel Valenzuela

Lisa, the person at the front desk, provides excellent service—she’s attentive, fast, and knows what she’s doing. The place is spacious; 75-ft long semi trucks can enter. Clean, new facilities.

Lazandrea Shumpert

My experience with Lisa is great! They reach out and send texts and I have no complaints. I have had a storage unit with them for about a little over a year now with them and her and her team always keep me updated and inform me on payments. They will work with you and give you time. I have no complaints. They have been very helpful! Thank you for all you do!

AJ Bryant

Excellent customer service from Lisa, the facility manager. I leased a unit about two years ago and needed to upgrade to a larger size and when I walked in Lisa was still there. I remembered she was very friendly and helpful during my initial leasing visit. She made today’s transfer process so efficient and simple. Then during the physical moving stuff from small unit to larger one, I had to call Lisa several times for this and that and she was super helpful each time. I generally don’t write reviews but was compelled by Lisa’s attitude and business-friendly personality as it really stood out to me given today’s customer service environment in general.

Taschiana Bell

All that I can say is Ms. Lisa at the front desk is awesome. If I could rate her 10 stars, I would. I had a problem last month where I forgot to pay my bill. I thought I paid it however I didn’t so Ms. Lisa reached out to me and I made the payment with no problem nor a late fee. She totally understood. She took care of it and it was that on that. Thank you, Ms. Lisa!!.

Carli Blank

Lisa at the Collierville location is wonderful! She goes above and beyond for her customers and is always quick to respond and so kind! 5 stars ⭐️ Patti Morris