Extra Space Storage - 1939 - Arlington - W Sublett Rd

Levi Hancock

I had a great experience with the team at ExtraSpace Storage. The gentleman and the lady working there were both extremely helpful and professional when I came to pick up a storage unit I won at auction. They made the process smooth, answered all my questions, and were very friendly throughout the whole interaction. It’s always nice dealing with people who are organized, respectful, and willing to help. I really appreciate their assistance and would definitely recommend this location to anyone needing storage or participating in auctions.

lusienton vantour

MThanks extra space. SHOUT OUT to Ms. Johnnie the manger over to this location. . She's always professional . Patient . Honest . Knowledgeable . Open minded And the epitome of what repetition looks like. I hope she is appreciated...P.S. can we get her a raise and free lunch for the months....Thanks for everything Ms. Johnnie and all you do. EXTRA SPACE THANKS YOU TO.

Lauren Washington

Outstanding Service at Extra Space Storage! I recently rented a unit at Extra Space Storage and had the absolute pleasure of working with Johnny. From start to finish, she was professional, friendly, and incredibly helpful. She took the time to answer all my questions, walked me through the process with ease, and made sure I got exactly what I needed. Johnny’s customer service was top-notch — she made what could’ve been a stressful experience smooth and even enjoyable. The facility itself is clean, secure, and well-maintained, but it was Johnny’s warm and attentive approach that really made the difference. Highly recommend Extra Space Storage, and if you get the chance to work with Johnny, you’re in great hands!

Prime Solution LM

Jhonnie Ortiz at Extra Space Storage provided exceptional customer service. He was professional, friendly, and extremely helpful throughout the entire process. Jhonnie took the time to explain everything clearly, answered all my questions, and made sure I got the right storage unit for my needs. His positive attitude and attention to detail made the experience smooth and stress-free. I highly recommend asking for Jhonnie if you visit this location—he truly goes above and beyond!

Shayna Lee

I had a wonderful and easy transaction with Johnnie Ortiz at the Sublet location. She gave me the unit I needed based off a great recommendation on size. They have all the amenities I need and the best customer satisfaction. They have a customer for life.