Public Storage - Arlington - 2531 South Cooper Street

B.J. EyesWanderHere

Michelle is amazing! She made rental so seamless and easy, I was able to move in so quickly & she’s always calling to remind me to pay right before I incur an extra late charge. I feel like she really takes care of me there!!

Kevin Jones

I complained about the lights not working just yesterday and today I received a phone call and they fixed the lights. This is a good facility over all and even better now that they resolved the lighting problem. Thanks Public Storage

Paris Horton

March 3, 2025

Heartbreaking Experience…Relocated to Texas in 2019 and Used Public since worst decision I ever made moving to this public storage location in 2021…Attempted to Move my items 1/22/25 to find All My Possessions Ruined Due it Rain inside the unit Everything was wet molded or rusted there was mice , geicos(lizards) and different types of insects living in the unit. I lost photos and items from my deceased grandmother which is completely heartbreaking. Staff could care less about my loss only care about insurance and she stated she would do an incident report I haven’t heard anything about this situation almost 2 weeks later. Unprofessional insensitive pay all this money in a company for years to be treated so poorly.

A B

August 25, 2023

The security door has been broken for 2 weeks. The neighbors at the hotel are walking through there and dumping their trash. It's not secure. I called the office 7 days ago. Asked for corporate as well. Never got a courtesy call back. Also, it took them 2 weeks to get the glass up at the main entrance.

Adriana Sanford

I encountered a complex issue with my unit in California during my relocation to Arlington. Michelle and Mark demonstrated exceptional professionalism and dedication, going above and beyond to resolve the matter efficiently. Their outstanding customer service made a challenging situation much easier.