Extra Space Storage - 2221 - Boerne - 29620 Interstate 10 W

angelina keolasy

I’ve had a great experience every time I needed help with the ladies at the front desk. Abby has been so helpful and kind. They seem to be very personable and even remembered something I said months ago when I came back to the site. Customer service is 10/10.

Shaun Hutch

Seamless experience from start to finish. The sign-up process was incredibly quick—I had my unit ready within an hour. The app makes everything easy with convenient digital access, so no fumbling with keys or codes. What really sets this place apart is the staff. They're genuinely attentive, which isn't something you typically expect from a storage facility. They regularly check in to make sure everything's in order. One time I forgot to lock my unit, and they reached out immediately and stayed on it until the issue was resolved. That kind of proactive service gives you real peace of mind. Highly recommend.

JT

This is my first time leasing a storage unit. I am leasing a 10X15 outside unit. Abby and Sarah were very helpful with the questions that I asked. They were welcoming and nice. Abby kept in contact with me all the way through the process. I checked out 5 storage places between Boerne and San Antonio, but this storage place stood out to me the most from the curb appeal to the cleanliness of the place as well as security cameras displayed on the property. Staff walk through every aisle of the units daily ensuring no break ins occurred. The bay door shuts tight and aren’t damaged. The concrete floors were clean. Lastly, they spray pesticides outside every unit. Overall, I’m satisfied with my decision on keeping my belongings here for a while. 11/26/25

Sarah Ferguson

I recently rented a unit at Extra Space Storage and have had a wonderful experience so far. The entire process was extremely easy to set up, and Abby was incredibly helpful in getting everything established for me. Great customer service and a smooth, stress-free move-in! Highly recommend.

Jessica Touron

We currently rent office space from extra space and we’re considering moving at the end of the lease. We decided to stay since Abby in the office has been so nice and helpful. She truly is amazing!