Extra Space Storage - 0158 - Carrollton - Waypoint Dr

fadi elayoubi

I want to give a huge shout-out to Jenny, the manager at Extra Space Storage. She is truly amazing at her job. From the moment I walked in, she greeted me with a friendly attitude and made the whole process quick, easy, and stress-free. She went above and beyond to answer all my questions, helped me find the perfect unit, and treated me with real professionalism and kindness. It’s rare these days to find someone who genuinely cares about customers the way Jenny does. She keeps the property clean, organized, and safe, and you can tell she takes pride in her work. She made my whole experience 10 times better. Thank you, Jenny, for your outstanding service. Extra Space Storage is lucky to have you!

Jose A. Garcia

All I can say is WOW..the service here is on point..it is so hard to find A1 customer service these days..I was totally blown away . They were friendly and went above and beyond to ensure I was satisfied. Oh and on a side note the staff there are easy on the eyes... Not to sound like a weirdo but when I walked in it was like I was on the show General Hospital or something.. Just beautiful people inside and out...Thank y'all so much for being legit..WOW

paris roth

The experience we had renting at this location was spectacular! We rented for business purposes and the team at this location was always accommodating. This location has great security, so our belongings were always safe! A BIG shoutout to Jenny and Matt for making the close-out process pain-free. Thank you, Extra Space Storage team!

Jovany Cuellar

I had a great experience at Extra Space Storage. Jenny helped me out after I won an auction unit and she was extremely helpful throughout the whole process. She took the time to walk me through everything, provided a map of the facility, and even showed me around so I knew exactly where to go. Her customer service was excellent and she made the whole experience smooth and easy. I would highly recommend this location, and a big thanks to Jenny for the great help!

Shelly Morgan

Rose, Dwayne and Jackson are the most professional, positive people I have ever worked with. They went out of their way to ensure that our needs were met in looking for a storage unit. I HIGHLY RECOMMEND THIS COMPANY TO EVERYONE. THEIR EMPLOYEES ACTUALLY CARE ABOUT THEIR CUSTOMERS! CONGRATULATIONS FOR HAVING SUCH A GREAT STAFF AT MULTIPLE LOCATIONS