Extra Space Storage - 1762 - Houston - Senate Ave

Michael

December 8, 2025

Rats, rats and more rats. I moved my Tesla here for short term storage and after only 1 month I went by to check things and drop off a small pillow I use for my back. I placed it on the roof of my car. 2 days later I went back to get paperwork from my car and the pillow was missing. I found it behind the car on the ground. When I approached, 2 large rats scurried out and shimmed up the metal wall. Well if that's the case, nothing is safe in this rat infested place. If you store anything of value such as a Car, furniture, appliances, mattresses or clothing... consider it to be destroyed by rats. Avoid the devastation and find a place that has proactive rodent control. Bait stations are great but need to be replaced twice weekly to reduce population. Everything must be hung and avoid the floor Not worth the special they offer.

alex

Yolanda was beyond kind and helpful with my services. Every task was done efficiently and she knew exactly how to help me. Quick and quality service, kind employees, and a nice environment overall!!!

Kima

Extra Space Storage offers a wide network of storage facilities with relatively clean units and easy online booking, and some customers praise friendly site staff and secure access. However, many renters report steep, often unexpected rent hikes, confusing “introductory” pricing, inconsistent communication and mixed customer service, with experiences varying widely by location. Be sure to review terms carefully and shop around.

Jorge Carvajal

I’ve had a unit at this location for several months and have had a great experience with them. Robert was very attentive and patient and has been able to answer any questions I’ve had. He’s the only member of their staff that I’ve interacted with but he’s been very helpful.

Amber Clark

October 5, 2025

This place will raise your price over $100, then say they will give you a discount on the phone but never apply it. Now, I've been locked out of my storage unit for 2 days. They definitely auto-drafted their $350 from my account on the first of the month.