SmartStop Self Storage - Houston - 3130 Southwest Fwy

donnie Pham

I just wanted to come here and thank the manger Saul. He was very professional and really took care of us and went above and beyond to help us after 2 other public storage places couldn't. I am so grateful and thankful that Saul made sure we were taken care of. He really did everything possible to get us a good Rate and I wanted to make sure he gets the credit he deserves. Thank you Saul for everything we really felt you cared and I wish there were more managers like you that really care for their customers. Dealing with you made me change my mind about storage from a negative to a positive thank you once again!

Lindsey O. Tafolla

Just based on my experience with reserving our unit, I am incredibly pleased. Saul is the person who helped me get set up. He is extremely knowledgeable and provided me with tons of information about the facility, their safety/security measures, logistical info, etc. He was also incredibly pleasant, polite and friendly. I have had storage units in the past that have been broken into and that was a top concern for me but they seem to have an excellent security system in place and have put my concerns at ease. Very happy with the experience thus far!

Colleen Kimball

Aris was the absolute best. He was so kind and helpful. He even walked me through each step to get in and out and to my unit. The place is clean with clean bathrooms. I've never had a storage facility this clean and with Such a nice man.

Kelly Reeve

Kyah, who is a Regional Training Manager for Smart Stop Storage has been amazing! Her kindness, and caring and positive attitude are absolutely inspiring. She went well out of her way to help me in a very difficult and stressful situation. Smart Stop is truly fortunate to have such a stellar person in their employ!

Amie Quinn

Saul is amazing. He helped us move out of a friends unit. He went above and beyond what was necessary. Truly amazing. Would recommend this place to anyone.