CubeSmart Self Storage - Lewisville - 1236 Texas Street

My unit was damaged placing a huge hole in the wall. This company told me they’re not responsible file a claim with my insurance because of the rats that may be in it possibly snakes too. I explain that the rest didn’t make the whole I was only offered enough time to move my stuff out of the building that’s it What a $25 credit that grants me only six days to move my stuff out of their building .due to the fact that I get off in the evening. There is no lights in the hallway of this building. When I ask about the safety concerns of the whole being in the building and snakes or rats could be in there they told me they could only shined a flashlight to see if anything is in the building. These people were very unconcerned didn’t care about the damage that may have happened to my items due to the fact that this hole was drawn into the wall of their building not by me not by wrote it by any source and offered no suggestions but you can move out if you want to we could have someone come and patch the hole in a few days on Saturday well today’s Wednesday can you imagine how much things could be in that building within those days. This time I do not recommend Cube Smart to anyone

Your representative -Ms. KiKi is incredibly professional, personable, friendly and very intelligent. She made my move-in a complete and painless event.

Good but worry about about rats