Devon Self Storage Richardson, Texas

Jaime Rocha

I had an excellent experience with Devon Self Storage! From start to finish, the process was smooth, easy, and stress-free. The facility is clean, well-maintained, and feels very secure, which gave me great peace of mind. A special thank you to Ruby Gonzalez for her outstanding customer service. Ruby was incredibly helpful, patient, and knowledgeable. She took the time to answer all of my questions, explained everything clearly, and made sure I had exactly what I needed. Her professionalism and friendly attitude truly made the whole experience even better. I highly recommend Devon Self Storage to anyone looking for a reliable storage solution — and if you get the chance to work with Ruby, you’ll be in great hands!

Barbara Culpepper

Ruby was wonderful. Very customer oriented. Helped me my multiple problems and all with grace under pressure. I am a person that is straight and to the point. So to be clear, Ruby's top notch.

Twin Twin

Went in today February 3rd 2026 Ruby always greets us with the smile and always with a happy attitude. She helped me with a spot to park my trailer I am very pleased with her enthusiasm to help us all the time when we come in always so patient and kind Ruby has brought this location a very accommodating personality to work with she's always very helpful and makes things work out very smoothly. I'm so happy that Ruby is here at this location she does a great job. .

adebusola adedeji

January 1, 2026

⸻ ⚠️ BEWARE. BEWARE. BEWARE. ⚠️ I rented a unit at Devon Storage during an urgent period while closing my store. I needed temporary space to secure my belongings, nothing complicated. I paid consistently for 3–4 months without issue. After relocating to a new store, I no longer needed such a large unit and requested to downsize. From that moment on, this place turned into a nightmare. For months, my husband and I repeatedly visited this location during business hours, only to find it locked every single time. Not once—NOT ONCE—did we meet a staff member on site. No office presence. No assistance. No accountability. Yet somehow, they were always available to call and demand payment. We made countless calls clearly stating our intention to downsize and settle everything properly. They refused to make themselves available, refused to show up, and provided no online payment option, while also being physically unreachable. Then one day—without resolution, without proper access, without fair process—we were told our storage unit had been SOLD for “late payment.” Let that sink in. Despite our documented visits, repeated calls, and clear attempts to resolve the issue, they sold our unit. I lost valuable goods. I lost irreplaceable belongings. I lost the remains of a loved one. This is not just negligence. This is cruel, shady, and inhumane. I am currently gathering every ounce of my financial and legal strength to take legal action against this facility, but until then, consider this a serious warning. 🚫 Do NOT trust Devon Storage. 🚫 Do NOT store anything you care about here. 🚫 Do NOT assume someone will be available to help you when it matters. They are never on site, impossible to reach when you need assistance, yet quick to take your money—and quicker to dispose of your property. If you value your belongings, your peace of mind, or your dignity, stay far away from this place. You’ve been warned

Gabi

Came in the other day looking for a new storage after my last one was broken into. It was a relief to come across Amiya and Ruby. They were so nice and knowledgable it was great to come across people who actually cared about their job! 10/10 definitely recommend.