Extra Space Storage - 2246 - San Antonio - S WW White Rd

Jose Sosa

I went to Exact Storage today and really enjoyed it. She was awesome helping me with writing and communication. She showed me two different storage units and was very friendly with me. Since I am deaf, the smooth communication meant a lot to me She did a nice job, and I already finished paying for the storage today !!!!

Bobby Smith

Highly recommend this storage facility. Super clean. Very secure. The manager Shayla is outstanding. Very polite, professional, and a definite sense of urgency. We will definitely be doing business with extra space storage again. Thank you, Shayla and the rest of your team For making this a smooth business transaction.

Steven

March 25, 2026

I am happy with this business. However, the initial rental rate special is good for only the first month. The don’t tell you that up front. Then your rate nearly doubles immediately. The rate should be good for at least six months like most places. Also, there are obviously homeless people living at this facility. That is a violation of the rental agreement.

Francoise McGraw

November 30, 2025

So disappointed with Extra Space Storage. The units/building itself is fantastic. The place is clean, well maintained, and the office ladies are professional, knowledgeable, and courteous. But no matter what, expect to have to move out a couple of months later when they automatically raise your rent to double or three times more than what you had been paying. They will say that they have to increase your rent to meet the demand for units of your size, but when you look online, you'll see that there is still plenty of supply because you can rent the same sizes unit for even less than what you are currently paying! So to avoid paying double your rent, you're forced to terminate your lease and rent a new unit all over again. Which is annoying but would be fine except they've gotta charge you for a new lock and the admin fees for renting a new unit all over again. No. Matter. What. Prepare to be bent over and expected to smile and thank them as they're violating your wallet.

Elena Winfrey

I have never experienced the professionalism anywhere as I did with the Extra Space staff. David (Foster Rd office, because I initially spoke and met with him), then Zoe and today Crystal. You have an outstanding staff, very professional, knowledgeable, friendly. They are every word in the Thearus describing professionalism. I would heartily recommend your company to everyone. If your other employees are as professional, outgoing, etc. as this group, you will be in business for a life time.