SmartStop Self Storage - San Antonio - 8239 Broadway St

January

This is a great facility with an even better staff. The manager, Gloria, is personable, knowledgeable, and extremely helpful. She goes above and beyond and exceeds every expectation. As a long term customer, I have had nothing but positive experiences. Highly recommend.

danielle lopez

Clean property and amazing staff! Every time I go, the two women that run this place are so friendly and helpful! They go out of their way to ensure they are providing excellent customer service!

Marshall Adams

Came into SMARTSTOP storage today and Gloria is amazing! s was able to get us a great rate! Thank you also for helping my father in law find the right storage for his needs! Walking through all the steps and explaining everything thoroughly and very professional! You are wonderful! Sincerely, the Adams & Rongo Family

Lexie Fewell

March 11, 2025

If I could give this place ZERO stars, I absolutely would. We experienced over $3,400 worth of water damage in our unit, which led to severe mold growth. On top of that, the place was infested with cockroaches — they were in our belongings, our furniture, and everywhere else. The floor was covered in dirt and mud when we arrived, and despite everything we went through, management refused to cover ANY of the damages. We were forced to throw away so much of our furniture, including all of our mattresses, our couch, and more because of the mold and roach infestation. It was absolutely disgusting, and they showed zero compassion or responsibility for what happened. If you’re considering living here — DON’T. It’s not worth the nightmare we went through. Save yourself the money, stress, and heartbreak and look somewhere else.

Liliana Cordova

Office manager Gloria was great, she was friendly and fast in the set up. The facility is centrally located just a few minutes from the airport and downtown San Antonio. I feel safe in leaving my belongings here