Extra Space Storage - 1579 - Chesapeake - Poplar Hill Rd

Cassandra Waters

had an excellent experience with Extra Space Storage. From the moment I walked in, I was treated with kindness, professionalism, and respect. The gentleman who assisted me was extremely polite, patient, and knowledgeable. He took the time to answer all of my questions, explain everything clearly, and make sure I understood all of my options. Customer service like this is hard to find, and it truly made a difference in my experience. He was friendly, informative, and genuinely seemed to care about helping me find the best solution for my storage needs. The facility was clean, well-maintained, and organized, which gave me peace of mind about storing my belongings there. I left feeling confident that I made the right choice. Thank you for providing such outstanding customer service and making the entire process smooth and stress-free. I would highly recommend Extra Space Storage to anyone looking for a storage facility with great service and a team that truly cares about its customers.

Youlanda Jackson

I am pleased to grant the Store Manager ( Tony L Kincaid) at 200 Popular Hill Rd. Chesapeake, Virginia 23321 an "FIVE STAR" 💥💥💥💥💥Review. His Customer Service is impeccable. He addressed me with professionalism, as soon as I entered the facility. His greetings were of kind words with a smile 😃. I really couldn't ask for much more. He is a knowledgeable of his facility vacancies and availabilities on the spot. It was my pleasure to have been serviced by T.L. Kincaid. I would like to say, Thank you so very much for assisting me in my time of need. Also thumbs 👍 up on the cleanliness of the facility. The condition of the facility also helped me make the decision to rent there. If you are ever indecisive of storage unit facility to rent. You'll need to look no further. This is a place where environmental comfort and cleanliness meets you at the door🚪. EXTRA SPACE STORAGE at 200 Popular Hill Rd. has done it again 👏. Thank You 😊, Sincerely Youlanda Jackson

Kima King

I had a great experience with Extra Space Storage. From the moment I inquired about a unit, the customer service was friendly, professional, and very helpful in answering all my questions. The rental process was simple and straightforward, and I appreciated how transparent they were about pricing and policies. The facility itself was clean, well-lit, and felt very secure. I noticed plenty of cameras, gated access, and easy-to-use entry codes, which gave me peace of mind knowing my belongings were safe. The unit was exactly as described, and the property appeared to be well maintained. One of the things I appreciated most was how easy it was to access my unit. The hours were convenient, the layout was easy to navigate, and moving in and out was stress-free. Anytime I needed assistance, the staff was responsive and pleasant. Overall, I would definitely recommend Extra Space Storage to anyone looking for a reliable, clean, and secure storage solution.

Ronnie Jolley

I had a great experience at Extra Space Storage! The store manager, Tony, was awesome—super helpful and friendly. He got us a great promotion with the first month free, which was a nice bonus. The prices are very reasonable for this area, and the facility has extended gate hours, which makes access really convenient. It’s also climate-controlled, which is perfect for the hot summer months. Highly recommend!

Sherry Wallace

I highly recommend the Extra Space Storage facility in Chesapeake on Poplar Hill Rd. I have been using this facility for over 2 years and have always found it to be clean and safe. The employees, especially Tony, are beyond helpful and do their best to accommodate your needs. If you're looking for, or are in need of a storage unit for long or short term use, you need to visit this facility. You'll be glad you did.