Prime Storage - Pacific Ave

H G

November 19, 2025

All the people working in the local office are great but upper management (located in NY) is extremely disorganized. I have been waiting since July 2025 for my deposit and cannot get any sort of confirmation on where the check is or if it has even been generated or mailed out. Very frustrating and something to keep in mind for anyone considering prime for a short term project. Edit- i removed a star due to the generic copy/ paste response left by the “owner”. If the responder truly is the owner, asking me to call the Steel St office to clarify my negative review is wild wild work. No one at that office can help me with my situation, why would you send me (a disgruntled customer) back to the minimum wage employees who cannot control or track the return of my deposit? Absolutely devious. Not only do you not care for your customers but you clearly don’t care about your employees. Without the confusion regarding the return of my $750 deposit, i would have left a much higher review.

Dwayne “Cisco kid” Ohelo

Prime Commercial Storage Solutions has been a game-changer for my business. If you're looking to scale up, they offer everything you need in terms of space and support. I started by renting a small unit to run my live streams, but quickly outgrew it. Thanks to Prime, I was able to upgrade smoothly—and now I'm even considering opening a brick-and-mortar store. Their team made the process easy and affordable, offering great deals and discounts to help me get started. Highly recommended for any entrepreneur ready to take the next step. Thank you

Patrick Athow

Friendly staff and they answered all my questions concerning the storage units. I recommended Prime Storage to all my friends and family.

jenryan stauffer

Very professional. Our experience was fast fun and friendly. Highly recommend.

Heather

Staff are excellent at answering any questions and make storage solutions a breeze!