All-Stor Self Storage - West Bend

Debbie Wolfe

It was a Nice size storage unit, easy to enter it. If I had questions I could contact and they would answer. Easy payments every month.

Dana Florian

June 5, 2025

This place is full of unprofessional, rude, and insulting people. I had a reservation, so I thought, and was then told I would receive a call from the property manager and would be able to pay for it on saturday, the day I need it. I was given the wrong information so when I called I was screamed at by a representative, told it was my fault, and then hung up on. When I just called back, I got a younger lady who also was extremely rude. I left a message because nobody would answer the third time and received a call from Kelly the property manager and she accused me of being rude and abusive and was extremely unprofessional. It's a good thing I know how to contact the owners. Also a good thing, is that I use my work phone which means everything is recorded so I will be able to give those recordings to the owner of these properties. I also will be filing a complaint with, well I don't want to give it away, but estate agency. Not everybody is unaware of how to take these steps. Basically it's defamation because I wasn't rude or abusive. That's how I was treated and I was given the wrong information which is not my fault. These people are incompetent, unprofessional, and I'm sorry terrible people. I would tell everybody and anybody do not go to this company. Go somewhere else like Extra Space Storage who are wonderful. Kelly, property manager, this is not the last you will be hearing from me. Good luck because you're going to need it

Bill Ostrum

Kept my boat in storage with them for 2 years. Great customer service, reasonable prices, safe location. Always helpful if I needed anything. Definitely recommend!

Rob M.

November 24, 2024

All-Stor bought the property and buildings at the storage facility that I rent on Town Hall Rd. in Barton, Wi. in March of 2024. 2 months later I was informed that my rent is going up 10%. 6 months after that, and right before the holidays, I was informed that my rent will be increasing another 20%! They politely say they have to do this to make improvements, yet nothing has changed but my rent! Seems they are purchasing all the storage facilities in the area, then greatly increasing the rent. If you're looking for storage space, stay as far away from these crooks as you can!! There is no law in Wisconsin prohibiting outrageous rent increases, and they are taking full advantage of it!

J O

March 25, 2023

I had no issues paying forward 12mo at a time for several years under the former owners/management. There was a local management presence and no issues. Over several years the rent increased $5/month, and I always received 1month free. Reasonable. Under new management, there are rate increases gating about every 2-3 months. This includes added mandatory managed insurance charges, sketchy liability insurance contracts with you, the individual, and their property (not yours), and finally general rate increases under the guise of added services. Force you to add your own lock (worked fine the way it was for many years) and THEN charge you $12/month for insurance including a "lock removal fee" stated on the contract for their property. BEWARE! Running the numbers, thus far my (out of pocket) rent/charges have increased $760/year. This is +64.5%. Unreasonable. Pulling any of this over a Wisconsin winter is also very sketchy and speaks to the mindset of the new management. I don't want to find out what the charges or T&C's will be 6 months from today. If you're looking for storage to try to simplify life without diminishing service, consistent notification of up-charges & ever changing terms & conditions; I would strongly recommend you look elsewhere or away from anything under the umbrella of "The Storage Mall Management Group". The ratings/feedback should have reset when the management changed, they are still riding the overall positive reviews of the former management. Take a closer look at the reviews going back a year from March 2023.