Extra Space Storage - 8846 - West Bend - Corporate Center Dr

Neal steinly

December 10, 2025

Saturday after Thanksgiving closed even through they said they were open. Called the number got mequon Wisconsin and not west bend they said no one was available to work. So the office was closed and I needed a new key to get in lost a customer because of It. So had to wait till Monday. Problem fixed. But lost a customer. UPDATE Now Wednesday the 10th of December I drive over to get into storage. I have a couple hours there to unload tools and organize my little work car. However I can't get in, the snow plows have covered the entrance to the gate and my work car got high centered and can't access the storage unit. Not plowed not safe and no access. So i drive around to the front low and behold no one is working. How do I know. 8 inches of fresh snow in the parking lot and not one tire track into the office area or parking lot. It stopped snowing at 4 am how do I known cause I was awake and up. So office closed all day and I can't get in. We pay 220 per month for you to be open when you say. We are requesting 4 .months free or face a lawsuit over missed work opportunities for me lost revenue and false advertising. it's Wisconsin it snows how are you people going to fix this for me and my family? Is it my fault you can not keep a staff or have the driveway plowed for safety ? Pathetic pathetic just absolutely sad run business. It's a joke oh but you want your money every month. So now I want mine. Better hurry up and make me an offer cause now I have had it.

Joe Polizzi

Oh my-gosh, your Office person (Haley, I believe, right?.) was SO helpful! I didn’t know WHAT I was doing, or what to do, but she explained everything so well, showed me the units, and explained the plans and options and all; it was a great experience! Now I have my own Extra Space unit, and the EXTRA peace-of-mind that comes with top-class, climate-controlled storage.

Brandi Kelley

Everyone there is so great. Top notch customer service. The facility is always clean. The app makes it very easy to pay and manage my account. If I weren't moving I would keep my unit, but they make the move out process easy and stress free also. Love that my belongings are secure and out of the elements!

Bonnie Matakonis

I really enjoy this facility. The employees are so great and helpful. I love the fact that I'm going into a safe place. They have a lot of surveillance which makes me feel safe. And it's so nice to have those carts to move your things.

Phillip Holguin

I just want to say Kaylee is the best! She was very knowledgeable about the facility that she runs and she was helpful. I was able to get my semi truck in and out of there without issue (and I totally doubted her 🤦🏻‍♂️). I did not have to unload my customer in the frigid cold 🥶. Greatly appreciated! Never again will I question her knowledge and I would definitely recommend anyone to this Extra Space Storage facility. Thank you Kaylee for all your help. Stay warm.