Storage Lion of Trenton

Adam Dailey

I just wanna say that storsafe, prior to storage lion, was rough to work with. These guys, since acquiring this location, i've turned it around 180. Storage Lion has been a very pleasurable company to do buisness with. They've always been fair, quick to respond to any issues, and an overall pleasurable experience. Thanks again!

Mr. Yeliad

October 29, 2024

This must be the only way to contact someone who works here seeing as how phone calls and emails don't get responded to. Here's my email I sent out last week, Hey, I rent ***, I've sent messages and called and no answers to messages, whomever I talked to on the phone said they'll get back to me. Haven't heard nothing back or seen anything change. First, driveway is washed out. Y'all got potholes all over the yard, playing frogger when I drive in there, some are over 6 inches deep. It's ridiculous. You guys charge slightly higher than average pricing and why, nothing you guys offer is any better than the storage unit up the road. Second, the eyesore of the building that's falling over. Looks like someone drove their car into the side of the building. Is there a reason it hasn't been fixed yet? I expect to see this in Milwaukee not out here. Third, says office is open 24 hours? Not true, I rode in there in a motorcycle the other day, when I was leaving the automatic gate wouldnt see the bike and open, ok no problem. I called the 24hr office to see if they could remotely open it - no answer. So here I am with a bad leg and knee jumping the fence to put my code in on the outside. Fourth, my roll up door come off the track EVERY SINGLE TIME I open or close it. The tracks are mounted too far apart from the door itself. Again I've contacted you guys a few times now and it's still not fixed. Do I need to fix it and send you a bill? I don't work cheap especially for a company, Trenton storsafe, that has left a very poor impression on me. So with all that being said, I want to know when my next billing cycle is and request you do not renew it, I'm tired of your entire establishment and I'm moving on. You guys charge a premium price, I've done my research and you guys are slightly above the average price around for similar sized units, so how you think you guys can charge more and receive less is beyond me. I'm done and over all of it. I've attached 2 pictures showing the door from yesterday. One is the initial closing and the whole side of the door is off the track, second is how I left it because I had to be somewhere and couldn't spend any more time than the 20 minutes I did spend trying to get it back. And as you can see it's still not set in right so anyone can break right on in and steal my stuff. I expect an appropriate timed response to this matter. Thanks a lot! No response from that one so here's the next one I sent, Hmmm I guess you don't know what appropriate timed response means..... Well thanks for taking this matter seriously, obviously it shows you don't care about the facility or your customers. Update to my unit: Door came off the track, AGAIN, this time it got jammed and I had no choice but to fix it myself. Seeing as how I fixed it, on a weekend, after normal business hours I'm thinking $200 is fair and owed to me, right? Thanks! To whomever runs this place, a simple response would have gone a long way. Ive been renting here for less than 2 months and already looking elsewhere. Way to go! Keep up the great work!

Jackson Hennen

It was a wonderful experience getting this storage unit. The maintenance guy (Randy) was super helpful with helping us find the unit we were looking for

Robert Weisenberger

Since Storage Lion has taken over , it was nice to see the improvements concerning the driveway . Luke , is Truly an Unbelievable Fella ! During the last 6 months, two of my accts . Had been hacked :-( That , and my age , not having realized it for a bit ! had my payments in a sad state of affairs for a bit 😕 He was truly more Compassionate, and Understanding , than I could have ever Hoped !!!!!! Helping me get Through That . We're back on track !!! You Are Quite Fortunate, to Have Found !!! Such an Outstanding Employee !!!! And to Luke : Thank You :-)

Kyle Friestedt

May 25, 2025

Garbage facility and even worse management. They advertise boat storage, but the units are too close apart to back a trailer into any of them. As others have mentioned, the buildings are damaged and they attempt to charge you for “insurance” every other month despite having proof of coverage on file. Good luck driving through the massive potholes too.