I was promptly shown a unit in the climate controlled area. The facility looks secure and well kept.Full Review
We started using Devon Self Storage a few months ago to store our travel trailer. They were extremely nice and helpful and we enjoyed using their facility. However, when it came time to stop using their facility, it was a completely different story.
We notified Devon via phone and via email on August 15th that we were cancelling our contract with them. They were very pleasant and nice and said they would cancel our contract effective August 31st. However, since that time, I received a notice that I was late paying the fee for September (a month I was not supposed to pay anything for) and then Devon withdrew funds from my bank account for September. I contacted Devon after both issues and they continued to be nice and agreed that the contract had been cancelled but they still withdrew money for September despite their assurances. Unfortunately, I have filed a dispute with my bank in order to get back the funds that Devon incorrectly withdrew.
I just read another review on another site where they did a similar thing to someone else. It's looking like there may be a pattern here.Full Review
Experience from beginning to securing the actual unit was quick, helpful and exactly what was needed. Highly recommend.Full Review
registered online so reservation didn't take long at all.
Forget the lady's name who helped me, but she was absolutely fabulous!!!
She answered all my questions, showed me the unit first, and was a delight to talk to. Thanks so much!Full Review
I've been here for a number of years. They now have this habit of raising the rent every six months. So the great deal you get on move-in suddenly vanishes with a 30 day notice. I would avoid this place.Full Review
The staff member worked fast and efficiently and was very helpful and friendly.Full Review
Daniel is very friendly and Knowledgable, she made the process easy and efficient.
I own several companies and can tell she cares for what she does and that is not easy to find sometimes.
Great asset to your business! Keep it up!Full Review
Very friendly office staff. She went so far as to switch a unit for me because she thought there was an issue with the first one I was assigned to.Full Review
This facility was one of the best I have rented from. Thinking of cost only at the time, Sharon was so helpful and professional and showed me the unit. Nope, not for me. She showed me the 10x15 and had one available and when she opened the door I was quite surprised...it was so clean! Sharon was a pleasure to work with and I was in and out in no time. Very easy gate access as well. I would highly recommend GoStore It to all my friends.Full Review
I wasn't sure what size I needed. I was concerned about the cost. Sharon showed me the different sizes and it was obvious which one I needed after seeing them. The units were exceptionally clean. Sharon was so efficient with the paperwork, it went very quickly. The process was so easy. I'm so excited to declutter my life and useGo Store It. It is close by and in my own neighborhood.Full Review