Yesterday, I went around to various storage facilities. Many were old and did not appear very secure. This facility is brand new and use to be a warehouse. It is located in a industral/commercial area but only a few blocks from Costco in Carmel Mountain.
What I liked about this facilitity is they are
BRAND NEW- clean - gorgeous and look very secure
big doors metal roll up doors on all the units that are 10 feet wide.
Extra high ceilings on the bottom floor
Hours are 6 am to 10 pm.
The prices were much better than older not climate controlled units.
ANd they are currently offering a free month! 7.2019
Negative... only a few drive up units available that are outside
Wendy was very helpful and friendly!
I highly recommend to tour this unitFull Review
5' x 5' Unit
Climate Controlled, Interior, Upstairs (Access via Elevator)
Awesome customer service experience - easy, convenient location with extraodinary staff!!Full Review
Great experience. Jala on the phone was so friendly and that's what got me in. All of my belonging were destroyed at another storage this summer. It's been so stressful.
She showed me several options. Had a move in Promo and even a truck to move my thingsFull Review
No 5' x 5' Units Available
No 5' x 10' Units Available
10' x 10' Unit
1st Floor, ADA Accessible, Alarm, Climate Controlled, Interior
Julie at this location was extremely helpful. She helped me understand the price differences between floors. Julie greeted me with a smile and friendliness. It's a great feeling knowing that their still employee's who work as customer service, really practice customer service.Full Review
I was looking to rent a storage unit and call some of the other places first and no one would answer the phone. So then I called StorQuest and Edwin answered and was very helpful explaining about the different unit prices. I came in the next day and Julie showed me the unit which was perfect for my needs, she showed me everything that I needed to know and we signed the paperwork in no time and we put some things in the storage unit that day. I was very impressed with StorQuest and their staff.Full Review
This was the third storage unit we have used during our relocation to San Diego. This is by far the nicest one. Tammy is always so helpful and professional. The facility is clean and well kept much safer than the first place we used. I wish we would have gone here first! Tried the location because it is close to my work, but now, wouldn't go anywhere else.Full Review
I was only looking for a unit for a few weeks and this place had some unit available. Easy setup even with the COVID restrictions and very helpful staff. They gave me the best price in the area that worked wonders with my limited budget. I got a climate controlled unit for half the other storage places. The unit was very secure and I never felt like my stuff would walk away. I will say after moving my roommates stuff out of a different storage place near by, I am glad I went with this place. Her stuff had been gone through and her AC unit taken. No complaints with this place for the time I was there.Full Review
As soon as I reserved my storage , a young man called me and confirmed and when I arrived at the facility, I was greeted by a super sweet gal and all I can say is everything went smoothly and fast and very happy with overall experience. Thank you very muchFull Review
The staff at Rockvill Storage is always friendly, helpful, and fully professional. The storage facilities are clean and access is easy. Plus the many hours that they are open daily makes access more convenient. Would recommend Rockvill to anyone looking for a storage space.Full Review
The office staff was very helpful in advising on the right unit size and location. They were able to answer every question I had and provide some insight I didn't think about.Full Review
Hey I think you guys are good at what you do.
You made my move super simple and easy, I went to one of your locations and saw the unit and decided that it was too much space so I went to the worker and he recommended me to another public storage just two blocks down. As soon as I got there, the workers knew who I was and took me right to the unit. I inspected it and was satisfied. I signed all the documents needed and I finished up my move from my apartment in less than 2 hours.
I thought I was going to be moving for a whole week but with the fast service I was able to complete my week task in 2 hours. The rate I was given was fair, it was roughly $108 for the first month.
The hours of access were manageable, whenever I needed to go and grab something from the storage. It was available to me at the time.
The security of having my own passcode made me feel more secure with my belongings at the storage.
If I ever need storage again, this company is going to be the first company I hit up every time.
I will also be sure to recommend all of my friends and family of this place if they ever need storage service.
Thank you so muchFull Review
I was moving to a smaller location and had to move a spare room worth of things into storage. Rolled up in my moving van and was in and out of the office in less than 10 minutes. The facility is super clean, not a ding in the paint. It's also air conditioned and the staff were super friendly and very thorough. The units are spacious and tall and it's easy to stack things you won't need to get to. All units are essentially ground level entry and easy to access.Full Review
5' x 5' Unit
1st Floor, Climate Controlled, Interior
1st Month Free (Admin fee and insurance not included)
The man who booked our unit was very helpful. However, the manager, Julian, was VERY rude. He drove the truck and acted as though we were inconveniencing him while we were loading it. There is clearly very little communication between him and his employees. We were out of range for the truck, but, when we booked the storage unit they said they were willing to allow us to use it. Julian, however, acted like it was our fault for this miscommunication. In addition, it was NEVER mentioned that we would only be allowed to have the truck for one hour. The truck was about an hour late for pick up and the manager acted angry the entire time he was sitting in the front seat while we loaded it. To top it off, he lied and said he had to go to another pick up, and finally admitted, an hour later, that they other site had "cancelled". We will be storing our stuff there for a prolonged period of time and I feel as though they do not respect, nor care about their customers. I will NEVER recommend this facility to anyone. Nor will I ever use it again.Full Review