Extra Space Storage - 1491 - San Jose - Charter Park Dr

Grigoriy Dubyago

I had an incredible experience with Jerry the master with all the keys. Definitely a clean warm welcoming storage unit allows you to come in between 6 to 10 PM Has climate control controlled unit and really affordable price prices. And it’s tucked away in the back, quiet and easy to get to. Definitely recommend recommended

Susan zadeh

I had a great experience with Extra Space Storage. Jerry was very helpful. He was friendly, professional answered all my questions and provided excellent customer service. The staff was also very friendly, professional, and helpful throughout the whole process. The facility is always clean, secure, and easy to access. They answered all my questions and made everything simple and stress-free. I really appreciated their excellent customer service and how well they maintained the property. I would definitely recommend Extra Space Storage in this location San Jose to anyone looking for a safe and reliable storage place

Sarah Moffat

Jerry was amazing! My daughter had to put her stuff in storage for the Summer, she is an athlete at a University nearby and only needed storage for a month and a half. We live on the east coast in Canada so we weren't sure how to go about everything. We couldn't download the App because we are geo-located to Canada and Jerry made sure that despite this there would be a way to access our storage unit. We were even given a unit slightly larger than what we needed at no charge because we were not sure how much stuff we would have. The staff was super helpful and accommodating and made the experience smooth.

Jeptha Wilson

On a Tuesday evening, I visited the establishment and was first impressed by the property's appearance. The office was bereft of personnel so I dialed the number provided. Within a short moment a gentleman appeared, unlocked the office door, invited me inside and introduced himself as Jerry. Jerry was pleasant in manner. We completed the details of the rental transaction and then escorted me to my unit. I was even more impressed by the cleanliness of the corridors and cleanliness of the interior. It show property management really cared about the grounds - inside and out.He then explained the parking rules and pointed out the location of the carts. My visit with Jerry was very positive - great customer service - and welcoming, even much appreciated. -Jeptha Wilson

Keith Lewis

I’ve been renting for a couple of months now and have interacted with Jerry on several occasions. He has been extremely helpful, polite and professional on every encounter. Even on short notice was able to help me in a pinch with an issue I had with my lock. Great storage unit and fair prices. Thanks again, Jerry!