Prime Storage - New Milford

James G Ziegler

April 9, 2026

The manager John, is a great guy and very helpful with/to the renters. I had been ill and in the hospital then nursing home for six months. When I picked up my RV it was parked in an easy in and out spot. There was no damage, it hadn’t been broken into, and he stayed past closing to help me get hitched up. As for Prime, I thought the $120 Mo rent was high for 26’ of outdoor space. However it is what it is. At the end of March, they decided to increase their rate by 30% giving approximately 7 days notice then tried to charge me prior to the first of the month. I had to call my bank and put a Stop Payment on their automated withdrawal from my account. In the end of ends, it all worked out and my RV was safely stored for the winter. Again, the manager, a good man, made the experience as easy and pleasant as possible.

Dave Merton

So easy to sign up over the phone. Shout out to Ed at the main office, and huge shout out to Sid at the New Milford office. He is great on the phone. He should train and on board all of your new hires.

Shaquille Miller

John is absolutely great. He's always very helpful and polite. He's definitely a great guy and I will continue to do business because of him.

Andrew Seem

Excellent service. Best asset at this location is the on-site manager John. Very helpful and diligent person and very friendly. Thanks Prime Storage!

steve hyman

January 10, 2026

I rented a storage unit at Prime Storage in New Milford for six months. They raised the price of that unit by $100 per month twice during that short stay. Take your business elsewhere…