Extra Space Storage - 7745 - Miami - 8th St

Stephanie Ruiz

David, the manager at the store, was absolutely outstanding. He went above and beyond to help me with everything I needed. He was patient, knowledgeable, and genuinely cared about my experience. His professionalism and positive attitude made the entire visit smooth and enjoyable. Truly exceptional customer service — thank you, David!

Vanessa Antonietta Lombardi

⭐️⭐️⭐️⭐️⭐️ I’ve had an excellent experience at Extra Space Storage! The facility is always spotless, well-maintained, and very secure — they truly make sure we feel safe at all times. Every staff member I’ve interacted with has been professional, polite, and genuinely helpful, from the manager to the entire team. A special thank you to David and Yaritza — they always make me feel welcome and go above and beyond for their customers. One time, I accidentally left my unit unlocked, and they immediately called to notify me. That level of attention and care really shows how dedicated they are to their customers’ peace of mind. If you’re looking for a clean, secure, and well-managed storage facility, this is definitely the place to go!

Sean Beam

The experience was wonderful. Mike took excellent care of me. David and his staff have always been exceptional with me. There's no other place I would go for my rental needs.

Sveta

November 11, 2025

So I wanted to come on here and share my disappointment with the company and maybe even this particular store. I loved storing with Extra Space storage as I stored in a few other states moving around. Unfortunately, I felt there was this cold environment from the team not all as some were very sweet but a few just have a cold shoulder. I know this company stands for its values, and always delivers. Unfortunately, this time it set off my expectations the total team and possibly whoever may be in charge need to learn to communicate well. Be alittle more inviting and less intimidating. So detail oriented that it can make someone feel uncomfortable.. This review is more for the company to follow up with since I would hope every one else would have a wonderful experience. I would highly suggest the team to regroup and loosen up not be so tight and professional it really feels too by the book. And getting back on-time with actual regard to customers being a person rather than another phone call or email would be nice. Thank you and I hope this message finds the team well.

Gabrielle Acha

Mike was really helpful. Gave him a call. He took immediate action. He quickly called me back with a resolution in minutes.