Extra Space Storage - 6671 - Austin - 851 Airport Blvd

Brock Birden

James was super helpful throughout the entire process. I’m very thankful for the opportunity and the excellent customer service. Everything was handled in a timely manner, and he made the experience smooth and stress-free from start to finish. A+ service all around. Definitely deserving of all five stars! ⭐⭐⭐⭐⭐

Levi McDuffie

every interaction along the signup process was incredible. i called them a few times before i ended up paying and getting my locker and spoke with some very nice women every time. this company seems to care about customer service which is very nice to see in 2025. one of the managers called me about my reservation and was very respectful when i told him i didn’t want to be called again for awhile because i was waiting on some things before i would be ready to get my locker. joe definitely went out of his way to help me get set up with my locker and took the time to answer my many questions. he is a very personable guy and i had a great time making small talk with him as well. 10/10 keep doing what u are doing with customer service for sure. the space is very clean and well maintained which obviously matters as well but customer relationships is by far the most important thing to me.

Sonny Bihl

I'm mean the facilities are good. Their location is convenient and the prices are fair. But what sets Extra Space apart in my mind is the available accessible and reasonable site managers. I've always found someone I can talk to you, that's willing to listen and help and make sure that I'm having a good experience as a customer. I can't say that's true with other storage facilities. I've been with this company for almost 2 years now and I plan on sticking around as long as I need storage.

Felicia Gonzalez

I had a really great experience here! The facilities are clean and well maintained. The staff, especially Angel, made the whole process so easy. Definitely recommend!

Matt Amann

James at Extra Space Storage is awesome. I moved in recently and he made the whole process way easier than I expected. Even though he wasn’t in the office—he was out cleaning units all over the place—he still answered the phone right away and helped me out like it was no big deal. Super responsive, super helpful, and just overall great to work with. Really appreciate the effort he puts in.