Extra Space Storage - 3069 - Haltom City - Western Center Blvd

April Sanchez

I had an outstanding experience at Extra Space Storage thanks to Alena! She is incredibly friendly, professional, and genuinely accommodating. From the moment I walked in, she made the entire process easy and stress-free. She took the time to answer all of my questions and went above and beyond to make sure I had exactly what I needed. Employees like Alena are hard to find, and Extra Space Storage is fortunate to have someone who represents the company so well. She truly provides top-tier customer service, and I hope the company recognizes what an asset she is. Because of the excellent service I received, I will absolutely be returning to this location and recommending it to others. Thank you, Alena, for making this such a positive experience!

Jennifer Arun

I Rarely leave reviews, but Alina the Manager here absolutely deserves one. My experience here exceeded every expectation. The facility is extremely clean, secure, and well-maintained, and I always felt confident that my belongings were safe. What really sets this storage facility apart is the staff. Every interaction was friendly, professional, and genuinely helpful. She took the time to answer questions, explain everything clearly, and made the entire process easy from day one. The property is well-lit, easy to access, and clearly managed by people who take pride in what they do. Whether I needed assistance, had questions about my unit, or just stopped by, I was always treated with respect and kindness. Moving and storing items can be stressful, the Manager made the experience simple and worry-free. I couldn’t have asked for better service or a better overall experience. I highly recommend this store to anyone looking for a clean, secure, and professionally managed place to store their belongings. Thank you for providing such exceptional service Alina. 👏👏👏

David Shockley

I lost one of my three keys to the door my unit. I searched all over inside of my vehicle more than a few times. Thank you was lost forever I forgot about it. The property manager found the key laying on the ground. Then, she determined which unit it went to. Then contacting me to let me know that she had found my key. I now have a back. This is what I consider old school excellent customer service.

James Turner

Aleina Super helpful and understanding helping us with our situation that we had and de-escalate a stressful situation to a pleasure of working with her. If you need anything, she’s the one to go talk to. I highly recommend storing your stuff here because it’s safe and they actually care about thank you.

jennifer Kuler

Everyone here was super nice, and the unit was impeccable. I highly recommend them.! The building is set back of the road a bit so be careful not to miss it.