Public Storage - Burleson - 401 W Rendon Crowley Road

Hamp Calhoun

July 12, 2026

I would not recommend this place to anyone. If you care about good customer service, professionalism, or even basic courtesy, look elsewhere. My experience with Karrington was terrible. He was rude, unprofessional, and acted like he didn’t care about the company, his appearance, or the customers. It really showed in the way I was treated. I was simply trying to rent a storage unit, and the experience was completely unacceptable. I rarely take the time to write reviews, so for me to leave one says a lot about how bad this experience was. I can’t believe a company would allow someone with this attitude to represent them. Save yourself the frustration and go across the street to Extra Space Storage instead. Ask for Chris—he was professional, respectful, and provided the kind of customer service every customer deserves.

Brenda Graevell

July 5, 2026

We pay almost $500 a month and the doors are always broken off and on and the lights never work. So we have to go through our storage unit with a flashlight. With as much as we pay, it would be nice to have working lights!

David david

January 27, 2026

2.5 stars ..On a positive note, the place is clean! Watch your account regarding cancellation of insurance. Remember to take a Screen shot when you cancel, check with your own insurance, most home insurances cover property kept in storage. Property manager has no knowledge on how operate the web site in order to cancel insurance ( how convenient), difficult to reach someone over the phone, the 1 800 number is a waste of time, huge language barrier and the rates will drastically increase. The website will not accept the insurance change on the first go around, had to change it a second time , hence the screen shot requirement when I called the customer service number. Think and rethink the business you deal with!

Anna R.

Karrington is professional, knowledgeable, and helpful. He went over and above to ensure that the storage unit I needed was available and helped me every step of the way. Storage facility is very clean and conveniently located.

Karintha Dixon

Karrington was very helpful and pleasant. The place always looks clean and having available carts to help you move. Your things is amazing.