Public Storage - Virginia Beach - 6009 Providence Rd

Pros: Jessica was very nice and I love her glittery highlighters. Other staff is friendly as well. Inside is clean and secure. Cons: I was not allowed to use the restroom. I thought this was unreasonable, since there is very little traffic inside the building. So I had to close up my unit, drive around to find a place to go, then come back. I was not happy about that. There are only 3 carts to move things on and sometimes there are several others waiting to use them. Also, they don't have brakes so they will roll away while trying to load them. Invest in a few more carts! The security system is nice but a hassle. After you put your code in, you have to move fast to get inside before the door shuts. Same with the elevator. Having to put the code in over and over is very frustrating.

Location and price was good, having to fight for limited amount of carts and only 1 elevator working was a turnoff. Irritating when people park right in front of the door.

Clean, newer building with professional, accommodating staff. Thanks for everything!