I found this storage facility online on my way from Indianapolis to Silverdale. They were able to reserve my spot and get all the paperwork ready for me to sign the day I got there. The facility is very safe and clean, and Wendy was wonderful. I definitely picked the right place!Full Review
I've been renting two units here for over a year and cannot praise them high enough. The facility feels super safe and is extremely clean. Carts are provided at the door for your convenience. The staff are so friendly and helpful. I have felt my household items were safe from any damage while we are going through this move. Even the hallways are super clean! I am just impressed and will recommend them to anyone needing storage.Full Review
5' x 5' Unit
1st Floor, Climate Controlled, Interior
50% OFF your first month's rent! Plus a FREE high security lock! (Excludes parking spaces.)
People there were very helpful and ready to assist me as neededFull Review
I rented a 10X20 storage, via the kiosk there last Friday, took me several days to get any answers as to why my gate code did not work since I had plans, (and help) to move stuff into the storage that weekend. Had to cancel the plans. Left many messages at the number that was at the kiosk to contact, to no avail, as well as several emails as to my plight, again, to no avail. Finally, a few days later, I happened to be driving out of the driveway that supplies several other businesses, looked way up high to a sign that had a different contact number, more local. Josh answered the phone, was SUPER helpful, gave me a new entry code and stuck with me on the phone till he knew it worked for me as well as I got to actually visually verify that I have a storage unit rented. Unfortunately, I have less help come this weekend, but at least I know I can get in now. The other contact number is completely useless, nobody answers, let alone the fact that I didn't even know if I was leaving a message with an actual business. Just seemed very unbusiness-like.
Thank you Josh, for helping me to keep what little sanity I had left.Full Review
Easy online reservation. Easy paperwork. Easy access. Moving is hard to begin with, in addition having to separate yourself from your personal belongings, is all a bit stressful. The staff at this site was awesome. Efficient, quick, individual attention and overall helpful. I never have an issue getting in and out of the loading dock, even with so much construction around the building. I feel my stuff is safe.
Not so easy bill paying. I'm always late with my payment because i can never do it online, so I'll wait till I go in to the facility.
signing the papers and getting my lock and storage unit was easy and took under 20 minutes and the Rep that helped me was amazing and friendly.Full Review
Entrance key pad is broken and most storage areas are plywood and chicken wire. Not sure if there are fire alarms but did here a unit caught on fire. Some owners of units loiter all day an block passage ways.Full Review