I like how clean the storage facility is. I wish it was open later then 6 pm. The lady who helped me on my first visit was very nice- great customer service. You need more carts.Full Review
Many thanks to Marie and Connie for welcoming me and helping me to start my storage, and for being professional, knowledgeable, and kind. Connie called me after I reserved the storage online and asked when I would like to stop by. Marie did all the paperwork, found a good storage unit and explained many details (which floor is the best to store, do I need to get shelves, when to pay). The place and my unit are very clean, the staff is smiling and is very helpful, there are always people in there, so this location looks very popular. It takes very little time for me to drop off my stuff because their parking is by the elevator, the elevators are running fast, folks in the office are stepping out to help, I did not have to wait at all.Full Review
Clean and secure but the staff is as rude as they get. On multiple occasions where I could not access my storage unit, due to technical issues, the staff could care less. Most recently when attempting to access my storage, Victor at the front desk refused me access and refused to even speak with me about the matter, slamming the office door in my face. I have since left multiple messages for the manager, Kristy, who refuses to call me back. Someone needs to teach the staff some empathy and customer service skills.Full Review
Kisa, is the most fabulous, courteous, expeditious, accurate, professional & kind! He made my situation better; it wasn't as bad as I thought it would be, storing my stuff for relocation or wait until I can retrieve my items, he was so humble Kisa, Great Job!!!
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We ended up waiting awhile to check in, but Tiuana was friendly and helpful. Overall, we were satisfied.Full Review
Eric provided great information about the facilitly. This facility is well lit and provided everything I needed. This is my first time using storage; he made it a comfortable action. Thanks.Full Review
Easy online reservation. Easy paperwork. Easy access. Moving is hard to begin with, in addition having to separate yourself from your personal belongings, is all a bit stressful. The staff at this site was awesome. Efficient, quick, individual attention and overall helpful. I never have an issue getting in and out of the loading dock, even with so much construction around the building. I feel my stuff is safe.
Not so easy bill paying. I'm always late with my payment because i can never do it online, so I'll wait till I go in to the facility.
I found Shelbie to be highly professional, friendly, and accommodating!! It was in large part I decided to go with the specific location I did because of her! She truly helped me feel confident about storing my things at Public!
I would highly recommend Public storage to anyone!!Full Review
Thanks to public storage they are awesome and quick I give them a 5 starFull Review