Trojan Storage of Sorrento Valley

Nice location, Leo and Dana are absolutely the best management team at the location. Great customer service, they know there facility. Facility is clean, location is nice & smells clean. Price was the best in the county of SD, they looking to help yoi out not overpriced. And Jake at the call center-5 stars to him for his customer service, he went above & beyond.

Yes so I was going to get an upstairs unit and paperwork and everything went very quickly however when I started to move in I realized that there was a slight problem with the lift taking your items to the second floor and so without hesitation they fix that problem for me and put me in a different unit and I was on the ground floor and I'm very happy with my unit I'm not paying the roll up pull up price but I'm on the first floor and it's right inside the door so it's wonderful easy to load and unload. I had picked out a different unit actually on that first floor but the manager showed me an excellent unit instead and I was so happy. The paperwork is easy and smooth easy entrance and exit the only thing I wish that they had was larger four wheel carts but it definitely holds plenty to wheel into your storage. The manager even took it upon himself to take care of the fee for switching units which I was greatly appreciative for.

I don't like the rules like no shutting door while inside