Started renting 5'x5' unit in May 2020. 12/26 e-mail advising monthly rent is jumping from $15/mo to $27 after 7 months in February 2021. Almost double. Merry Christmas from Affordable Family Storage.Full Review
This was the best experience I've had in a long time. Tavares was amazing. We rented remotely in Minnesota and our unit was ready when we arrived. Everything was quick and easy. We were even able to leave a key for someone else that will need access at a later date. Very convenient location and very clean. It was raining but we were able to unload in a covered building. We are very happy with everything!Full Review
When trying to ask questions, the rep would not let me finish and continued to talk over me. I had to call back at least 10 tens to get my questions answered after i was hung on. Currently paying $187.00 per month for a 10 x 15 unit when a new customer quote online is $118.00 per month. Only answer I received was rates can go up whenever and if so, they will let me know. Still no answer why the $69.00 difference in price.Full Review
nice experience overall. Excellent customer service. Jordan was informative and helpfulFull Review
Prices are reasonable compared to other facilities. However, if you intend to rent a storage locker for the long term, you will find that they raise your rent far above what they charge for a new customer. They call new customer rates "teaser rates" on the phone, but nowhere on their website are they called that, just "rates". They will allow you to recover the posted rate, but you will have to move to a different storage locker. In my case, for a 6x11 locker I was initially charged about 50/month. After 14 years this had increased to 80/month at the same time they were offering similar size lockers for 55-60/month to new customers. They apparently don't value long-termers and as a result I moved out on the 10th day of the month. At first the front desk person said that I would be responsible to pay the prorated portion - the manager then corrected her and said that after the 5th the customer has to pay for the entire month. No problem, but again it is a kick in the pants to a good customer. As a landlord, I know the value of keeping good tenants by limiting rent increases, since turning over an apartment can be costly especially if it isn't re-rented right away.Full Review
5' x 5' Unit
1st Floor, Alarm, Climate Controlled, Interior, Stacked Skybox/Mezzanine Unit, Swing Door
We looked around at alot of storage places.
This is the best price and the cleanest place. The staff is nice and super helpful.
The carts and elevators are such a help.
We are very happyFull Review
Very friendly, helpful! I needed to change my unit at the last second.
Never was an issue. We looked at a few units and we were good to go.
Easy in and out. Lots of space to unload/load. they have carts to make it easier to transfer loads.Full Review
5' x 5' Unit
Climate Controlled, Interior, Upstairs (Access via Elevator)
Inexpensive and very clean place. Well managed and always there to answer calls when you need assistance.Full Review
I was very surprised when I found ClearHome Storage. I couldn't believe the price. I have used other storage facilities in the past. This is by far the best. It is very clean, easy access and they have carts to move your things in. Amazing! I have a small unit now but plan on using a larger one also for a month or two next spring/summer while looking for a new apartment.Full Review
5' x 5' Unit
Climate Controlled, Interior, Premium Location, Roll Up Door
Mark has amazing customer service skills and I felt he was genuine in his interaction with me as well as the other customers present at the time I was there. He has great follow up without being pushy. My move and placing my belongings into storage was very stressful physically and mentally but Mark made my day much better. My move helpers were also very impressed with the facility and the ease of unloading the truck. I've been recommending LifeStorage to everyone. I also appreciated the deal I got.Full Review
It was my first time renting a storage. Process was fairly easy, very well explained. The facility is clean, inside and out. I appreciate that there was some outside units available. I felt secure even when I was the only person there. Appreciate the customer service the the detailed explanation of things.Full Review
5' x 5' Unit
1st Floor, 9' Ceiling, Climate Controlled, Interior, Roll Up Door